NEWS

Get the latest news, information and updates from MCM insurance.

Tag: customer retention

60% customers put off by poor online experiences

It’s no secret that in the age of online shopping a negative experience online can cost a company not only reputation but thousands in revenue. According to a new report by Apica six in ten customers say they would show less loyalty to a brand, even one they have used...

customer retention | MCM Group

NEWS

Get the latest news, information and updates from MCM insurance.

Tag: customer retention

60% customers put off by poor online experiences

It’s no secret that in the age of online shopping a negative experience online can cost a company not only reputation but thousands in revenue. According to a new report by Apica six in ten customers say they would show less loyalty to a brand, even one they have used...