Business Continuity

Case Study - Rock Memorabilia

Around £1.5 million of rock memorabilia was rescued after fire swept through the Hard Rock Café in London.

But swift action from the fire service and ISS Damage Control specialist ensured that the irreplaceable items escaped with little more than smoke damage and were fully restored within just four weeks of the fire.

A fire, which began in the rear of the building, had caused extensive damage to the kitchen and the restaurant area of the café with severe smoke damage throughout. It was agreed that the café would undergo a full refurbishment.

"We could not deploy the usual chemicals in decontaminating any of these items because many were signed by their original owners. We had been extremely careful in handling and cleaning them and we brought in a specialist memorabilia restorer to assist us." - ISS Damage Control Regional Manager

September 2007